1. Who we are
Ireland Marine Survey is an information and professional-introduction service operated by TB Boat Services Ltd, Office Q1-2-095, Gold Park, SAIF Zone, P.O. Box 7751, Sharjah, United Arab Emirates.
For the personal data described in this policy, TB Boat Services Ltd generally acts as the controller. You can contact us at contact@marinesurveyinternational.com.
2. Scope of this policy
This policy applies when you:
- visit or interact with irelandmarinesurvey.com;
- send us an enquiry by email, telephone, WhatsApp or a website form;
- ask us to identify or introduce an independent surveyor;
- communicate with us about an introduction or related service; or
- exercise a privacy right or make a complaint.
An independent surveyor receiving your information will normally act under their own professional terms and may be a separate controller for the information they receive. You should review the surveyor's privacy information before appointing them.
3. Personal data we may collect
Depending on how you use the service, we may collect:
- Identity and contact data: name, email address, telephone number, country and preferred contact method.
- Vessel and assignment data: vessel make, model, year, size, material, type, current or intended flag, location, survey purpose, timing, known issues and requested scope.
- Commercial and communication data: messages, quotations, introduction history, feedback, complaint information and records of our communications.
- Technical and usage data: IP address, device and browser information, security events, server logs, referring pages and cookie choices where these are collected by the live service.
- Compliance data: information reasonably required to prevent fraud, meet legal obligations or respond to a lawful authority request.
Please do not provide sensitive personal information unless we specifically request it and you have a lawful reason to provide it. If you give us information about another person, you must have authority to do so and should make this policy available to them.
4. How we receive personal data
We may receive information:
- directly from you;
- from a broker, owner, buyer, representative or registration client acting for you;
- from a surveyor or professional involved in your enquiry;
- from publicly available business sources; and
- automatically from the website and its security or hosting systems.
5. Why we use personal data
| Purpose | Typical legal basis where applicable |
|---|---|
| Reviewing and responding to your enquiry | Taking steps at your request and our legitimate interest in answering enquiries |
| Identifying and introducing a potentially suitable surveyor | Your request, legitimate interests and, where required, consent |
| Managing communications, complaints and service quality | Contractual steps, legitimate interests and legal obligations |
| Protecting the website, preventing misuse and keeping records | Legitimate interests and legal obligations |
| Meeting tax, accounting, regulatory or lawful authority requirements | Legal obligations and the establishment or defence of legal claims |
| Sending optional marketing or using non-essential cookies | Consent where consent is required |
We do not currently use website enquiry data for automated decision-making that produces legal or similarly significant effects.
7. International transfers
TB Boat Services Ltd is based in the United Arab Emirates. A survey enquiry may also need to be shared with a surveyor in Ireland or another country where the vessel is located. Technology providers may process information in additional countries.
Where data-protection law requires safeguards for an international transfer, we will use an available lawful transfer mechanism or another permitted basis. You may contact us for further information about safeguards relevant to your data.
8. How long we keep information
Our normal retention approach is:
- general and unsuccessful introduction enquiries: up to 24 months after the last meaningful contact;
- active introduction, complaint or dispute records: for as long as the matter remains active and afterwards for the period reasonably needed for legal, insurance and accountability purposes;
- financial, contractual or regulatory records: for the period required by applicable law; and
- routine security and technical logs: normally no longer than 12 months unless an incident or legal requirement justifies longer retention.
We may delete or anonymise information earlier when it is no longer required.
9. Security
We use reasonable organisational and technical measures designed to protect personal data against loss, misuse, unauthorised access, alteration and disclosure. No internet or email system is completely secure, so please avoid sending unnecessary sensitive information.
10. Your privacy rights
Depending on the law applying to your circumstances, you may have the right to:
- receive information about how your data is used;
- request access to and a copy of your personal data;
- correct inaccurate or incomplete information;
- request deletion or restriction in appropriate circumstances;
- object to certain processing, including direct marketing;
- request portability where the legal conditions apply;
- withdraw consent without affecting earlier lawful processing; and
- complain to a competent data-protection authority.
To make a request, email contact@marinesurveyinternational.com. We may request information needed to confirm your identity and understand the request.
11. Children
The service is intended for adults arranging professional marine services. We do not knowingly solicit personal data from children.
12. Third-party services and links
The website may link to independent websites or communications services. Their privacy practices are controlled by their respective operators, and this policy does not replace their notices.
13. Changes to this policy
We may update this policy when the service, providers or legal requirements change. The current version and update date will be published on this page. Material changes may be highlighted where appropriate.
14. Contact and complaints
Contact TB Boat Services Ltd at contact@marinesurveyinternational.com or at Office Q1-2-095, Gold Park, SAIF Zone, P.O. Box 7751, Sharjah, United Arab Emirates.
If your concern is not resolved, you may have the right to complain to the competent privacy or consumer authority for your location.